customer service in a box
Website chat replies, each a draft in Needs you.
Start from your market, or drop in a whole department. Then change anything.
The tool's own keywords, in 5 languages. No model. See the scan →
or try one of these:
Type what you do, or pick an example.
Not enough to go on. You'd start on General.
hospitality match
A restaurant, café or hotel with guests and reservations.
market 2 / 11
7 kits
Agents, blocks, rules and routines on your map in one click. How processes work
Website chat replies, each a draft in Needs you.
Invoices and reminders, drafted and held in Review.
A week of posts. Nothing goes out until you publish.
A lead form, triage, quotes and follow-up drafts.
Order lists, rota checks and a checked order limit.
Fair screening. Every reply to a candidate a draft.
Hours and money saved, worked out in code.
Each in its own color. See the agent map →
The tools always come from the map. Edit an agent →
A diagram of five agents. The chosen agent shares a group with one agent; a third agent sits in a group linked to theirs; two more sit elsewhere.
Asks its group and linked groups.
“Can we seat six on Friday at 7:30?”
you getThe house rule, with its source.
“Is automating our produce order worth it?”
you getCost now, cost after, payback.
“Write three posts about the autumn menu.”
you getThree drafts. You post them.
“Can a customer return a sale item?”
you getThe answer from your returns policy.
“Here's this week's stock export. What runs out first?” a .csv
you getItems below their minimum.
“Which of these three campaign ideas comes first?”
you getA ranked list with scores.
“Turn this request into a quote.” a PDF
you getA draft quote from your price list.
“What's still open for the Jansen job?”
you getOpen tasks, and what's falling behind.
“Ask planning which jobs need a heat pump next month.”
you getPlanning's answer.
“Summarise the Van Dijk file: what was agreed, what's next?”
you getA summary with the next step.
“Is this lead a fit? Here's their website.”
you getA yes or no, with reasons.
“Would automating our invoice reminders pay off?”
you getPayback, worked out in code.
The team the tool suggests, who works with whom, and what comes with it.